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BUSINESS

Diploma of Business (Frontline Management) BSB51004

Overview

This course aims to provide the knowledge and skills required for a person working as a middle level manager in a medium to large organisation. Participants will develop an ability to manage people, information, and financial and physical resources to achieve business objectives in a team-based environment.

Job Prospects

This program has been developed for persons already employed however is also suitable for potential managers, para-professionals, and office or administrative supervisors and managers.

Delivery

The course is presented in line with adult learning principles and involves a blended approach to training incorporating electronic and direct delivery strategies.

Content

8 Core Units
BSBFLM501B Manage personal work priorities and professional development
BSBFLM503B Manage effective workplace relationships
BSBFLM507B Manage quality customer service
BSBFLM509B Facilitate continuous improvement
BSBFLM510B Facilitate & capitalise on change & innovation
BSBFLM511B Develop a workplace learning environment
BSBMGT505A Ensure a safe workplace
BSBFLM512A Ensure team effectiveness

3 Elective Units
BSBCMN416A Identify risk and apply risk management processes
BSBFLM514A Manage people
BSBCMN419A Manage projects

Duration

650 hours nominal duration.

Presenters

The course is presented by recognised specialists in the area including business operators, lawyers, accredited trainers and human resource executives.

Prerequisites

Students must possess reasonable literacy and numeracy skills with a sound grasp of spoken English.

Location

Australian Institute of Public Safety
400 Queen Street
Melbourne 3000
or
Client Location

Cost

Non-AIPS Member price $2,450 – Discounts for Group Bookings

AIPS Member discounts:
AIPS Gold Corporate 20% off
AIPS Corporate Member 15% off
AIPS Fellow 20% off
AIPS Member 10% off
AIPS Student Member 10% off

Click here for more information on AIPS Memberships

Dates

Course Pending – Click below to Register Your Interest

Further Action

training@aips.edu.au (please specify course of interest)

View Course Brochure

Click here to register interest

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Australian Institute of Public Safety - ABN 96 082 492 206 CRICOS Provider Number: 01945J
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