Certificate III in Business (Frontline
Management) BSB30504
Overview
This course aims to provide the knowledge
and skills required for a person working as a supervisor,
foreperson, coordinator or team leader responsible for a small
workgroup. The focus of this course includes personal development,
team dynamics, effective workplace relationships and time
management.
Job Prospects
This program has been developed for persons
already employed however is also suitable for persons about
to enter the workforce at a level of co-ordinator, team leader,
supervisor, foreperson, leading hand, project manager or office
manager.
Delivery
The course is presented in line with adult
learning principles and involves a blended approach to training
incorporating electronic and direct delivery strategies.
Content
BSBFLM303B Contribute to effective workplace
relationships
BSBFLM305B Support operational plan
BSBCMN302A Organise personal work priorities and development
BSBCMN311A Maintain workplace safety
BSBFLM312A Contribute to team effectiveness
BSBCMN310A Deliver and monitor a service to customers
Nominal Hours
235 hours
Presenters
The course is presented by recognised specialists
in the area including business operators, lawyers, accredited
trainers and human resource executives.
Prerequisites
Students must possess reasonable literacy
and numeracy skills with a sound grasp of spoken English.
Location
Australian Institute of Public Safety
400 Queen Street
Melbourne 3000 or
Client Location
Cost
Non-AIPS Members price $850 – Discounts for
Group Bookings
AIPS Member discounts: AIPS Gold Corporate 20% off
AIPS Corporate Member 15% off
AIPS Fellow 20% off
AIPS Member 10% off
AIPS Student Member 10% off
